Thursday, 1 January 2026

You can't delete the contact because the person is designated as a benefit dependent or beneficiary

 

You can't delete the contact because the person is designated as a benefit dependent or beneficiary

Error Message : 

You cannot delete the contact because the person is designated as a benefit dependent or beneficiary, or an attempt was made to process the benefit designation

Or

Error removing a duplicate beneficiary/contact


Solution : 

1. Check if Dependent is add as beneficiary or not. if yes then remove it.

2. Check if dependent is elected as beneficiary in any of the plan, remove if yes.

3. If Dependent is covered in any plan then void/purge the life event and Run Purge Backed-Out or Voided Life Event Data for the employee. 


After this you can delete or end date Person Contact Relationship either using HDL or UI.


 



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